Home Heating service staff and receptionist were both very personable and courteous on the phone. I was extremely impressed with their plumber who was very prompt, respectful, thorough (checked my other plumbing for possible issues since I was already paying for a service call fee), and conscientious -cleaned up after himself and left the site immaculate. He was acknowledgeable and forthright giving me options for the problems which I could consider - whether I wanted to have the plumbing fixtures repaired or replaced and the different costs for either of them. He was not only efficient, but a pleasure to work with, as well. I would highly recommend him and the company he works for to others who have plumbing needs.